Shipping Policy

At OSG Pharma we're committed to providing our customers with an exceptional shopping experience. To ensure a smooth and enjoyable shopping experience, please review our shipping policy.

Shipping Destinations:

We currently ship to addresses within India. As of now we are not accepting international orders through our website. For queries from territories outside India, kindly mail us your requirements at info@osgpharma.com.

Shipping Methods:

We use Shiprocket’s shipping service, with its multiple delivery partners like Delhivery, Blue Dart, DTDC, Ekart logistics, Ecom Express, Shadowfox, and many others, to provide our customers the best possible shipping service.

We also offer a special ‘Rush Delivery’, i.e., delivery within 3 working days.

Estimated delivery times may vary depending on the destination and the shipping method.

Estimated Delivery Times:

Handling Time: We strive to process orders within 1-2 business days from Monday to Saturday (this excludes Sunday, public holidays and company holidays) of order placement. Once your order is processed and ready for shipment, you will receive a shipping confirmation SMS and email.

Please note that these times are estimates and may be subject to unforeseen delays caused by factors beyond our control such as - Local festivals, holidays, lockdowns and other unforeseen events.

Order cut-off time is 11.00 am on weekdays, i.e., orders given after 11.30 am will be processed the next day.